Good questions.
Straightforward answers.
Everything you need to get started, connect your workspace and understand what your tools can do.
Getting started
What is Sellaxa AI?
A workspace of 38 focused seller tools for Amazon, Etsy, Walmart, TikTok Shop, eBay and Shopify. It combines imported-data analysis, listing helpers, research comparisons and manual calculators.
Do I need an account?
You can browse the tool directory and these guides publicly. Sign in to use the plugin tools. If registration is enabled, choose Create account on the profile page and follow the password setup email.
Where are my saved records?
Saved drafts and imported records belong to your user account and selected workspace. Sign in with the same account and choose the matching marketplace and workspace.
Tools & data
Are all the results live marketplace data?
No. Most research and analytics use reports or authorized records you import. Calculators and listing helpers use your inputs. The Amazon connection supports the integration features described in the plugin; it does not turn every tool into a live data feed.
How do I import a report?
Open the relevant tool, select a workspace and choose Import data. Use its matching CSV template, fill the required columns and include a clear source label. Check your dates, currency and reporting basis before comparing results.
Can I see a competitor’s private sales or hidden keywords?
No. Research tools compare the product and keyword observations you supply. They do not expose private competitor revenue or hidden backend search terms.
Will the tools automatically change my listings or prices?
No. Listing drafts, optimization suggestions and repricing proposals require your review. The current tools do not automatically publish listings or change marketplace prices.
Does the SEO tool guarantee rankings?
No. It reviews your text with an editorial checklist. Search rankings depend on many factors, and the checklist is not an official marketplace score.
Are my resized images uploaded?
The image resizer processes your chosen photo in your browser and lets you download the result. It does not upload the image to a marketplace.
Amazon connection
Do I need to find my Amazon Seller ID?
Not when using Connect Amazon. Once the site administrator configures the app, sign in to your website account, choose an Amazon workspace and approve access on Amazon. The returned Seller ID is saved automatically.
Why can’t I connect Amazon yet?
The website owner must configure an Amazon public SP-API application, its credentials and the exact callback URLs. HTTPS is required. Amazon permissions, app approval and marketplace selection also affect authorization.
Is Connect Amazon the same as signing into this website?
No. Your website account gives you access to the tools. Connect Amazon separately authorizes access to your seller account for supported integration features.
How can I disconnect Amazon?
Use Disconnect locally in your seller profile to remove the stored connection. To revoke authorization at Amazon as well, remove the app’s access in Seller Central.
Account & support
I haven’t received my account email. What should I do?
Check spam and confirm you entered the correct email. Use the password reset link if the account exists. If messages still do not arrive, contact us so the site owner can check email delivery.
Can I change the display theme?
Use the light/dark toggle in your tool workspace. The site administrator can customize dashboard colors and the default mode.
How can I get help?
Use our contact form and include the tool name, your browser and the steps that led to the issue. Never include passwords, API secrets or sensitive customer records.